Everything about getting your order to you, and about exchanging a size or returning what you don’t keep.
Delivery options
| Method | Time | Cost |
|---|---|---|
| Standard shipping | 2–5 business days | $8 |
| Express shipping | 1–2 business days | $18 |
Frequently asked questions
Start an exchange from your account under Orders, or write to us with your order number. We email a free return label and ship the new size as soon as the parcel is on its way back.
Anything unworn and unwashed, with its tags, within 30 days of delivery. Socks are final sale once opened.
Within 5 business days of the return reaching us, to the payment method you used. Your bank may take a few more days to show it.
Not yet. We ship to all 50 states, including Alaska and Hawaii, and to APO and FPO addresses.
Write to us within 14 days with a photo. We send a replacement or refund you in full, shipping included.
Still have a question?
We reply within one business day.